Job Description:

Description:

Client is looking for a Contract Product Analyst who is knowledgeable and enthusiastic about working in the role of a Business Systems Analyst on the Business Technology Team. They will be working with a geographically dispersed team and business partners, driving the requirements and design in the Order to Cash teams to build scalable, effective business solutions.

The Product Analyst is responsible for gathering, organizing, analyzing, and documenting business requirements in shareable, actionable, standardized formats. They translate the business needs into actionable requirements by getting enough information to make a solution possible--helping drive clarity to make rational decisions. This role is focused on the Order to Cash processes with opportunities to handle a wider, cross-functional area as a larger-scale project may require.

Order to cash is mandatory.

Responsibilities:

Act as liaison between business stakeholders and Business Technology software development teams

Drive business process design and documentation of feature assessment, requirements gathering, analyzing, and communicating stakeholder needs

Document AS-IS and TO-BE business process flows, analyze policy, systems, and stakeholder impacts

Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria

Collaboratively plans feature/function testing across modules for a business process

Coordinates, plans, and leads UAT, End to End test execution & defect/change tracking

Guide internal customers through the entire project lifecycle

Contribute to cross-functional and cross-technical dependency management

Anticipate and communicate blockers, conflicts, and obstacles

Connect-the-dots between business strategies and project deliverables

Considered a subject matter expert in how the business users perform their jobs.

Conducts risk assessment using methods to identify risk, probability, impact, and plans mitigation to identified risks

Manage requirements to understand the requirements change process, and traceability

Publish and evangelize proven practices for team, program, technology, and customer success across teams and disciplines

Work with the Product Owner in identifying and guiding strategic technology and functional dependencies for product roadmap development

Attend and effectively participate in all team meetings like Stand Up, Sprint and Roadmap Planning

Technical and Functional Skills:

Bachelors Degree or equivalent experience

1-3+ years experience in the following roles: business systems analysis or product management

Experienced with Salesforce Sales Cloud and/or equivalent CRM applications

Experienced with Business Requirements planning, gathering, and documentation in the software development lifecycle

Experienced and knowledgeable about general Business Processes (Sales; with a focus on Order to Cash, Marketing, Service, Support)

Strong understanding of Scrum and Agile methodologies

Has innate problem solving, attention to detail, and analytical skills

Demonstrates deep subject matter expertise in the jobs of the business users in scope

Anticipate and communicate blockers, conflicts, and obstacles

Solid project management skills and ability to juggle multiple projects and tasks

Effective collaboration skills in order to work with colleagues in multiple locations

Effective meeting facilitation, brainstorming and consensus building skills

Facilitation skills for meeting management, and requirements workshop planning

Able to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results that contribute to company objectives

Strong experience working in a highly collaborative, dynamic and team-oriented work environment is a must

Preferred Qualifications:

Salesforce Certified Administrator

Business Analysis certification

Experience with Quote to cash systems, CPQ systems, Contracts, Orders

Experience coaching team members in contexts from knowledge transfer to mentorship to supervision