Job Description:

Job Description:

·  Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

·  Work with Product Support Specialists, Technical Leads, Development Team and Stakeholders to deliver architectural solutions

·  Able to actively participate with Product, Ops, Design and Tech stakeholders / leads to identify dependencies, craft delivery strategies, and involve customers in early, incremental delivery of consumable solutions

·  Be heavily involved in planning stages to identify goals and vision, remove impediments and block distractions in order to keep the agile team focused on committed objectives

·  A deep agile toolbox including awareness of various agile techniques, alternate project management approaches and the wisdom to understand when to apply which process to the problem at hand

·  Lead/Participate in quarterly Program Increment planning and Scrum of Scrum sessions

·  Support the triage and resolution of critical issues and ensure cross-team coordination

·  Participate in facilitating discussions to discover solutions, as well as capturing and transforming business and technology requirements into high-quality User Stories and Acceptance criteria

·  Provides relevant metrics to gauge team progress with a continual focus on improvement

·  Work with other scrum masters to define, reinforce and maintain a consistent practice across the organization